These are just a few of letters we receive quite often about our work...

I would like to express my greatest thanks to Will for all his help in the engagement ring shopping process. I had gone to generic jewelry stores in the mall and other places, and honestly felt like I was at a car dealership with the way they tried negotiating with me. After telling someone about the issues I was having, they referred me to Will. Being in grad school at Virginia Tech, it was hard to meet with him in person, so my Mom went in to initially meet with him. I remember the phone call I received from her after her first visit to him. The first thing she said was, "This is our guy." She said Will had taught her more about jewelry and diamonds than she had ever known in her whole life in under a half hour. After hearing this, I made a 6 hour trip up from Virginia Tech into Philadelphia just to meet with Will myself. I had an idea of what I wanted and brought a picture with me. He custom made my engagement ring in platinum, and the price was thousands less than anything I had heard from any "jewelry expert" in the mall. It was obvious in the way he dealt with me and his interactions with other customers that he isn't in it for just the sale. He really wants his customers to get exactly what they want, and in my case, wanted me to get the best quality diamond I could get. The quality diamond I got for my engagement ring was LEAPS AND BOUNDS better than anything I was shown in the generic jewelry stores. When the ring was completely finished and I came in to see it, I was astonished. It was better than I could have ever expected. Will himself was overly excited about the way it came out, saying it was one of the nicest rings he's ever made. The day after I picked up the finished product, my now fiance and I left for Cancun. Three days later I proposed to her on the beach! We took about 250 pictures on our trip, and I would say about 100 ! of those were of her taking a picture of her ring! She absolutely loves it! Will, thank you so much for all your help. You have life-long customers in us for ALL our jewelry needs now and I've already begun referring friends and family members to you.Thank you for making a once in a lifetime moment for me absolutely prefect with the perfect ring!
Sincerely,
Drew Carney & Danielle Sherman

My name is Sandra Harris. My sister, Andrea Weisgerber, and I called your store on Thursday, May 7th, and the following day, Friday, May 8th, we visited your store. On both occasions Lou waited on us. My sister and I agree that Lou has superior customer service skills. He was knowledgeable and informative. He patiently answered all our questions. Lou was genuinely interested in helping us, and he did. He treated us with sincerity, and even though it was a little job, nothing we asked was too much trouble or too time consuming for him to explain. The DeSimone Jewelry Store was busy, (it was the last Friday before Mothers’ Day) Lou patiently explained our options and waited while we decided. Because of the excellent service we received with our earrings, we will certainly use DeSimone Jewelers in the future for all of our jewelry needs.
Thank you for going above and beyond.
Your future lifelong customers,
Andrea Weisgerbe & Sandra Harris

Will and team, I want to thank you again for such a positive experience in helping me to create the engagement ring that I had envisioned. With very little knowledge here, I appreciated both your honesty and your expertise in making sure that I was going to get something beautiful, and the ring ultimately exceeded even my highest hopes or expectations. You not only worked hard to understand precisely what I was looking for in terms of style and size, but you also guided me with your own design flairs to make something more unique and inevitably more special.

I know I had a lot of questions, and you always had confident answers - which made the process that much more comfortable for me. That my fiance loved the ring was truly the reward for me. Lastly, I just want to say that I will absolutely recommend you and your team to anyone that's looking for a similar experience.
All the best,
Eitan